It was de facto much worse than that of Toyota's number of cars recalled.
As a matter of fact, we are talking about medicines here. I can only imagine how many people out there have already consumed it before it was being recalled.
Even if you can't recall, it's okay because sad to say, the spectre of the incident is once again back to haunt J&J.
But the point is, J&J handled it flawlessly in the past.
They recalled all the pills and offered tablets instead to the people who really need Tylenol.
In Toyota's case, they can't really offer spare cars to the victims can they?
Hence, they will have to build on consumer confidence once again.
Rather than just merely fixing the brakes system and the software update, I trust that it is imperative that Toyota go the extra-mile and provide more values back to their clients.
This is a matter of life and death after all. Without the brakes, their clients could have died as they try to stop an accident imminent from their sight.
Nonetheless, a lot of people out there are already spreading the news and this has adverse effects on the dismal brake systems that Toyota once touted as being the best. They are also saying that the demise of Toyota is imminent and it won't be long before it shuts down after losing more than close to 700 million USD thus far.
Amidst all these saga, I prognosticate that Toyota will survive through this acerbic period that they are going through.
In business, no matter how "perfect" you are, there will always be blemishes hidden away. People have the proclivity to scrutinize your operations and spread rumours about one single foible you make.
The point is to remain dauntless and resilient. When you maintain a calm equanimity amidst all the drama, people then starts to regain their trust and promises to give you a second chance.
Seeing how poignant you are about resolving the problem, they are willing to take chances once again.
All in all, my point is that in business, you should never be afraid of making mistakes. In fact, one rule in business is that you must make a certain number of mistakes during every months' operations in order to improve consistently.
If you are always undisturbed, you will inadvertently get complacent and end up slacking off the scale.
Till then, the corporations that have made much more mistakes than you tend to overtake you, leaving you far, far behind.
Hence, I believe that if Toyota deals with this matter successfully (by handling this situation with care and providing their clients with even more value than before), they will emerge even stronger than before.
What doesn't kill you, makes you stronger.
Credits -wlcntv, -warwick, -prealign, -ehow
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